Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unwashed and unused in training, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If the item received is in non re-sellable condition, the item cannot be accepted for return.

If your item is returned in new and re-sellable condition, there is no charge for your return/exchange. The customer is responsible for the return shipping cost to the warehouse and cannot be reimbursed by NEWBREED Gear. If the item is being sent back for EXCHANGE, then NEWBREED Gear will cover the cost of sending the new item from our WAREHOUSE to your address (only available in the continental USA).

Please send any returns or exchanges to the following address

NEWBREED Gear
3 Hyland rd
Greenville, SC 29615

Once your return has been sent, please send package tracking information to help@newbreedgear.com. All refunds/exchanges will be processed once the warehouse confirms receipt of your return and accepts the product/s back into inventory.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days after the item is received. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at help@newbreedgear.com